NHTSA — Structure: Body Problems

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
37,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Lexus RX 350 body / paint problems

body / paint problem

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2010 Lexus RX 350 Owner Comments

problem #7

Sep 152021

RX 350

  • miles

A D V E R T I S E M E N T S

Water leakage problem in the trunk area causing water buildup on and around the spare tire. A rust issue and potential electric short circuit issue.

- Bethesda, MD, USA

problem #6

Feb 012018

RX 350

  • 55,000 miles
Rear liftgate closes in the winter time without warning. No problem in warm months. Had complained of this issue since I owned the car and was advised by Lexus dealer that this happens in the winter. For the most part I was able to catch it because it starts beeping now it just shuts and fell on me when I was loading groceries at the supermarket. The problem appears to be an issue with the struts because the same problem also happened with the hood when I was getting a jump when the car was parked in my driveway. Lexus offered to pay for the hood struts but not rear lift gate. The only time the hood is open is when it's at Lexus for service so that is no help to me.I no longer use my trunk in the winter. Lexus should make people aware of this issue. I don't have the date but Lexus should have it on file.

- Nottingham, MD, USA

problem #5

Aug 162017

RX 350

  • 110,000 miles
While slowly pulling into parking space in the parking lot of the local post office, with foot on brake pedal car quickly accelerated forward with engine reaving. Car shot forward going over concrete car stops toward a creek and smashed into a stand of trees. Driver airbags deployed. Complete front of vehicle including hood and windshield were smashed and driven into engine compartment. I believe this is a case of unintended acceleration caused by the vehicle malfunctioning. There have been multiple documented complaints of this happening in Lexus rx 350 vehicles. The floor mat was securely in place and had not moved and the driver insists her foot was on the brake petal at all times. There were no obstructions in or around the accelerator petal or the brake. Paramedics were called to scene and a police report was filed.

- Steamboat Springs, CO, USA

problem #4

Jun 102014

RX 350

  • miles

A D V E R T I S E M E N T S

I suffered back and neck pain while loading the rear trunk of my Lexus SUV. The remote door continued to close and couldn't be lifted from my body that was stuck between the door and rear truck area. I had to crawl from under the closing door that was crushing my back to prevent additional injuries that could have been fatal. The Lexus hq office was contacted and there is a current case report. The Lexus dealership located in duluth ga fixed the rear door free of charge by placing a sensor to open when an object or person is blocking the door while closing. Others Lexus and Toyota SUV owners have experienced similar problems when told what happened to me. Im still taking medication for pain caused by the injuries.

- Suwanee, GA, USA

problem #3

Sep 262013

RX 350 6-cyl

  • 40,000 miles
While the car was parked, the front bumper came loose after a minor contact with another vehicle. Almost the same happened a year earlier while car was barely moving and rearended a small Honda car, which was not even scratched, the whole front end then had to be replaced because the screws and plastic fasteners attaching the bumper to the body broke off.

- Orangeburg, SC, USA

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problem #2

Nov 012011

RX 350

  • 25,000 miles
My Lexus has a mold problem. They have been unable to remedy it, but will not replace the vehicle. They have tried to remedy the problem no less than 7 times, but cannot eliminate the mold. Employees of Lexus of greenwich have admitted to me that they know this is a recurring problem. Yet they continue to return the vehicle, with mold, to their customers.

- Greenwich, CT, USA

problem #1

Jan 172011

RX 350

  • 29,000 miles
The contact owns a 2010 Lexus RX350. After crashing into a snow embankment the front bumper was cracked and loose. No one was injured. The vehicle was drivable and was not taken to the dealer; however, when the dealer was called, they informed her to bring the vehicle in for inspection. The bumper cost $900 to repair. The manufacturer was not contacted. The failure mileage was 29,000.

- Marlborough, CT, USA

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