NHTSA — Structure: Body Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,547 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Lexus RX 350 body / paint problems

body / paint problem

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2009 Lexus RX 350 Owner Comments

problem #5

Jul 022019

RX 350

  • miles

A D V E R T I S E M E N T S

My dash board is melting and falling apart!!! my fingers & hand stick to the dashboard and everything that is up there gets stuck to it!!!! I can touch it and leave a mark or push in it & it will leave an imprint!!! something is so wrong with this dashboard, it's totally defective and has caused my important legal documents to stick to it and even get ripped when I try to take them off the melting dashboard! it gets shiney and glare is hard to see because if this issue. Also my eye glasses actually got stuck to it too and I couldn't see very well to drive. Lastly, it's cracking and splitting in many places too, simply falling apart for no reason!! it's just melting and totally defective. This is a safety issue that needs rectified please!!

- Rogers, AR, USA

problem #4

Oct 212017

RX 350

  • 102,736 miles
Takata recall - my air bag never deployed on impact. As I was braking to park outside my garage door, the car suddenly accelerated extremely fast. My Lexus went through the garage door and I was braking but my SUV didn't stop until it hit things in the garage that stopped me. I even plowed into a piece of equipment that went out the back wall of the garage

- Poland, OH, USA

problem #3

Oct 012014

RX 350

  • miles
My Lexus RX350 dashboard and windoors are melting and get really sticky when I pull the windoors down all the sticky melting black residue got on the windoors so it's being a while since I went to the Lexus dealer they were not helping they said that I have to put my name in a waiting list which I did now it's been a while everytime I call them they keep telling me to wait

- Coral Springs, FL, USA

problem #2

May 012014

RX 350

  • miles
Dashboard melting, emitting fumes from evaporating dash. Cracking and peeling. Resulting from heat and humidity of Florida sun. Are the fumes emitted toxic" what are the long & short term effects on the respiratory system ? are the air bags at risk for premature deployment"

- Cape Coral, FL, USA

problem #1

Mar 012014

RX 350

  • 55,000 miles
Glue rubber due to melting of rear door lock.

- Alexandria, LA, USA

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