This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Lexus rx 350-2009. When there is snow on the rear hatch, if you open the hatch with the key when it reaches the top it comes down, hitting anyone trying to put something in the hatch or take something out. This happened to me tonight. The second defect is that when the door hits something, like my head, it automatically doesn't stop and go up, thereby reducing the blow, it keeps coming down.
- Bridgehampton, NY, USA
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- Bridgehampton, NY, USA