NHTSA — Exterior Lighting Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
55,107 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Lexus RX 350 lights problems

lights problem

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2007 Lexus RX 350 Owner Comments

problem #11

Dec 182018

RX 350

  • 150,000 miles

A D V E R T I S E M E N T S

2007 RX350. Condensation in passenger side headlight. They issued a "warranty enhancement" to avoid a class action lawsuit. That program has expired and they tell you, "oh well, pay us $2100 if you want headlights that work"

- Houston, TX, USA

problem #10

Sep 162009

RX 350

  • 45,000 miles
Headlight fills with condensation dimming light dealer states this happens and did nothing to help except want to charge 1700$ to replace unit.

- Cincinnati, OH, USA

problem #9

May 102013

RX 350 6-cyl

  • 65,000 miles
Headlamp condensation make light on off. It is safety concern.

- Centreville, VA, USA

problem #8

Sep 132012

RX 350

  • 40,000 miles

A D V E R T I S E M E N T S

Driver side headlamp develops condensation and causes headlamp bulb to burn out. Common problem apparently with Rx 330S/350S & 400H. Lexus will not fix if it is out of warranty.

- Cornish, NH, USA

problem #7

Feb 012013

RX 350

  • miles
Moisture in headlights causing spread out light beam and possible rust/short circuit in electrical system.

- El Sobrante, CA, USA

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problem #6

Aug 272012

RX 350

  • 50,000 miles
The contact owns a 2007 Lexus RX350. The contact stated that while washing his vehicle, water managed to get into the light cover. The vehicle was taken to the dealer who stated that the light assembly needed to be replaced. The vehicle was repaired. The manufacturer was contacted and they stated that there was nothing wrong with the vehicle. The failure mileage was 50,000 and the current mileage was 55,000. The VIN was not available.

- Mequon , WI, USA

problem #5

Oct 132010

RX 350

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Lexus RX350. The contact stated that the head lights failed. The seal on the head light was damaged and from rain water entering the head light cover. The vehicle was taken to the dealer for inspection where they stated that the head light assembly needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified and stated that they had to make a decision about repairing the vehicle again. The failure mileage was 50,000. The VIN was unavailable.

- Mequon, WI, USA

problem #4

Jun 112012

RX 350

  • 68,877 miles
I parked my car in a parking spot to do some errands and, before I could put the car in park and turn the car off, the car shot forward and went through some shrubs, across a walkway, and finally ran straight into a brick wall of one of the stores I was going to. Several bricks fell off the building and, needless to say, I was as shaken up as the building. Since there is a wide walkway between the shrubs and the building, if anyone had been going to or from the store, that person or persons would, in all likelihood, have been killed. There were several witnesses who saw my car pull into the space, come to a stop, and then fly across the shrubs, sidewalk and into the building. My foot never touched the accelerator at the time of the incident and, according to the company that repaired the car, there was no need to adjust/replace the floormat or the accelerator or the brakes.

- Charlotte, NC, USA

problem #3

Aug 012011

RX 350 6-cyl

  • 87,000 miles
I went to for routine maintenance and they told me I needed some bulbs replaced. I agreed to pay for the bulb replacement. About 2 weeks later, I noticed condensation in the headlight. I went back to and indicated that there had not been a problem with my headlight until after they replaced the bulb. They stated they did not cause this and that "this condensation problem just sometimes happens with the rx's. water leaks into the headlight assembly". since it appears that Lexus knows this, they should fix it or have a recall. Stated that it would be "very expensive" to have the light fixed. I was thoroughly annoyed with them, (especially since I believe that they did indeed cause the issue), so I instead went to ). told me that my car was out of warranty, so it would cost $2,200 to fix the light. What?! I asked why it was going to be so ridiculously expensive. They stated because they have to take the entire light housing out and will need to remove part of the bumper to do this and replace some kind of computer chip. Now my light is almost burned out from the moisture, so I have no choice but to eventually pay and get it replaced. (I know nothing about cars or I'd try to do it myself, but I don't want to cause any additional issues). Since Lexus knows about this problem (both Lexus service stations stated "this is just something that happens with the rx"), they should create a fix for this, recall it, or at least make the replacement cost less expensive. I have owned 3 Lexus vehicles, but because of this issues, this may be my final Lexus! extraordinarily annoyed about this!!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Upper Marlboro, MD, USA

problem #2

Apr 012011

RX 350

  • 50,300 miles
Drivers side headlamp lens develops condensation on the inside of the lens. The amount of condensation is increasing daily and cannot be dried out. This adversely affects the refraction of the headlamp beam which is both dangerous for the driver and oncoming traffic.

- Charlotte, NC, USA

problem #1

Feb 112011

RX 350

  • miles
My Lexus 2007 rx 350 has heavy water condensation in the headlights in the driver side of the vehicle that is causing my headlights to flicker and shut off. Repeated calls to Lexus customer care has not resulted in anything. I took the vehicle to the dealer and got their vehicle inspector to inspect and got a detailed report endorsing my complaint that it is the problem with the Lexus headlight design that allows heavy water condensation causing my headlights to blow up. Very frustrated with the way Lexus people are behaving and this is not what you expect after you buy an expensive vehicle. This problem of theirs is directly putting me and other fellow motorists under risk.

- Hoffman Estate, IL, USA

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