This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear window shattered without probable cause. Consumer took the vehicle to the dealer, and the police were notified. It was determined that the window broke due to extreme heat. The consumer purchased another 2004 Lexus (model/RX330) and the same window shattered. The service manager suggested that this happened due to heat.
- Frederick, MD, USA
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- Frederick, MD, USA