While driving the 2004 Lexus RX330 on the freeway, trying to avoid a car on my left lane that suddenly swerved to my driver side. To avoid being hit, I steered slightly to the right. However, due to the speed, the car went over to the right lane and when trying to turn the steering back to the left, the car skid and lost control. Skidded across two lanes to the right, hit a truck trailer, trailer over turned, my Lexus then got bounced back, rolled over across 5-6 lanes on the freeway, landed on the passenger side by the divider, driver was knocked out after impact when the SUV started rolling over. Got a concussion on the left side of the head. Car was totaled. My complained is that none of the air bags in the vehicle was deployed at all. Wrote a registered letter to the manager of the Lexus dealer where the car was purchased two years ago but never got a reply either. With such extensive damage and several impact during the accidents, if the air bags were deployed, the concussion could have been avoided plus the numerous cut from the flying glass when all the windows and windscreen were shattered.

- Brea, CA, USA

Passenger airbag remains (indicates off) when my spouse is in the passenger seat. Took to dealer and dealer has not fixed problem.

- East Moline, IL, USA

Consumer's vehicle was involved in a front end collision going approximately 40 mph. Upon impact, the air bags did not deploy. There was extensive damage to the vehicle. Contacted Lexus and Lexus stated that because the impact was high consumer struck tractor trailer in the rear, and there was no damage to the frame. The damage occurred higher than a typical impact being that the consumer struck a large vehicle. The vehicle is currently at a repair shop getting fixed.. seat belts were worn when this occurred.

- Apopka, FL, USA