I purchased the vehicle on 17th of June 2021. I noticed the dashboard is cracked really bad. I did research on the Lexus dashboards and found previous recalls on the Lexus dashbaords including the 2004 RX330 models. How can I get this fixed if the recall is not listed for the VIN number on my vegicle?

- Little Rock , AR, USA

Dashboard cracking even though windshield screen used when not in garage. Vehicle kept in home garage as well as garage at hospital while I worked.

- Columbia, Md, MD, USA

Melting/cracked dashboard passenger side - smells of chemicals - does this affect passenger airbag deployment? I have owned this vehicle for 4 years and was never notified of any programs - dash first started melting/cracking about 6-8 months ago long after their consumer enhancement program went away.

- Prosper, TX, USA

Sunroof glass spontaneously broke while driving on a city street, approximately 40 mph, in a straight line, on smooth pavement.

- Grand Junction, CO, USA

Sunroof exploded on highway going 60 mph temperature at 35 degrees.

- Glorieta, NM, USA

The dashboard is cracking up bad and when I'm driving I be herring poping sound coming from the dashboard and when the heat is on it be making load sound

- Pearl, MS, USA

We lately have had dashboard cracks or melting although we have garage maintained our car very carefully with very low mileage of 70,000 only. This is not healthy and very harmful to our Lexus experience. By the way, we haven't had such cracks until now due to our well maintenance so that we missed dashboard recall which was expired on May 31 2017.

- Allen, TX, USA

Dashboard cracked

- Ft. Myers Beach, FL, USA

I have been waiting for over 2 years now for the dashboard replacement recall and would like to sell the car but the dashboard is cracking and unsightly.

- Huntington Beach, CA, USA

Backing up my spare tire fell right on the ground I thought I hit someone looks like the cable rotted I was lucky was on my way to go on highway with my grand daughter and if it happened on highway someone could of caused a major accident

- Clark¿S Summit, PA, USA

The main dashboard is cracked all around the passenger airbag, ignition switch, from the driver side all the way to the passenger side. It is getting worse by the minute! it is part of the Lexus warranty enhancement program and I have been getting the run around for two years. Each time I call, its the same old story: 'not enough dashboards coming in and they are being replaced as they come in." I am number 452 out of 1400 Lexus rx's that need replacement. Its ridiculous that in 2 years they haven't replaced a third of the dashboards"?? its a scam, they are just waiting people out until they run out of time. Though they will tell you that the warranty passes to anyone you sell the car to but who is going to believe that?" they've wasted 2 years and aren't even close to replacing the dashboards.

- Largo, FL, USA

As of 3/18/2016 I purchased an new radiator for a total of $945 at mcgrath Lexus dealership in Chicago on division St because the old radiator was leaking. As of 3/31/2017 the new radiator is now leaking and the car would not start because the car was over heating. As of 4/1/2017 the timing belt and water pump for the steering will needs to be replaced. Today 4/1/2017 mcgrath Lexus dealer stated I will cost at least $1200 with labor included for them to repair. After further research on recalls for my 2004 Lexus RX330 I discovered these required repairs are Lexus deaker recalls. Why would mcgrath Lexus charge me if these are recalls on my Lexus.

- Chicago, IL, USA

The dashboard melted and chemicals are seeping from it. The key was stuck in the ignition and broken when I attempted to remove it.

- Key Biscayne, FL, USA

I was driving on the 59 freeway 1/20/17, when I heard a loud pop, like a rock hitting the windshield. However there was no damage, so I kept driving. I heard a noise where the sunroof is this morning (1/21), and found that the sunroof was completely shattered. Houston has had a lot of rain and hail the last couple days, but I park in a garage, so my car hasn't been outside.

- Missouri City, TX, USA

Parent co, Toyota issued a voluntary replacement of dashboard due to cracked, sticky, shiny condition in what was an obvious attempt to stave off an official government recall and/or a class action. Parent co, Toyota is now stalling by not supplying the dealers with said dashboards they promised to replace. I first brought this issue to the attention of my dealer in may of 2012. Even if the dealer was receiving the dashboards at the rate of 2 or 3 a week as originally promised, it would be another full year or more before they would replace mine. At this time, the dealers are receiving none and no dashboards are being replaced. This is not just a cosmetic issue, it's a severe safety hazard. In the case of my dash, which is completely covered with cracks, if the airbag is deployed at 200 mph those small little pieces of plastic will shred my face and the faces of anyone riding with me into hamburger. Considering the fact that the takata air bags can be deployed even when there isn't a accident, makes it even a bigger hazard. Enough is enough, the government needs to step in and issue an official recall and force Toyota to replace the dashboards immediately without any more legal stall tactics. The vehicle is essentially undriveable in it's present condition. I have health conditions that prevent me from working at this time and need the vehicle to get to my doctors. I couldn't afford to buy a new vehicle even if this one was in excellent trade-in value. It's been over 4 years for me, longer for others and will be multiple more years at this rate. I need a safe vehicle to drive, like the one I was promised when I purchased this one.

- Atlantic Beach, FL, USA

The Lexus Rx 330 is on recall by Lexus because the dash has developed cracks, I have been waiting 2 years for a replacement and was told by Lexus of orlando I am number 1024 on their list fro replacement. By the time they get to me according to my calculations the year will be 2095 at the pace that they are replacing the dashes. Also Lexus has a problem with their brake light switches, all of them seem to develop a problem where the vsc, brakes and ABS lights all come on at the same time. This problem has happened to all three Lexus' that I have owned. They are aware of the problem because right next to the shifter is a small cover to bypass the hard shifter.

- Orlando, FL, USA

Dashboard completely cracking all over. Front lights fogged over, cannot drive car at night time due to this due to safety hazard.

- Fernandina Beach, FL, USA

Dashboard is cracking and coming apart. It has become shiny to the point that it gives off a glare. I have a serious concern as to the safety of the vehicle in this condition. Since this could affect my safety, the safety of my family and other motorists, it should be corrected immediately. I contacted Lexus/Toyota and they are unwilling to fix the problem at this time.

- Tarpon Springs, FL, USA

My car has leaked somewhere every time it rains and the water enters the car somehow and runs under the carpet and puddles under the driver and front passenger feet area. There is also water that puddles under the carpet in the rear foot wells too. It has rotted the carpet over time as it dries out until the next rain event. The car smells weird as a result of this wetness and drying out. We keep the car in our garage but it's impossible to find shelter when you're out and about every time it rains. The dealership blew out the air conditioning lines and checked the sun roof but since we bought the car used we have always had the suspicion that it was in an accident or something and never told us and somehow this causes the water leak. We don't know what the cause is but it's a shame for a quality car to have this problem. The tech at bergstrom told us we could buy new carpet and have it installed. Really?.. we stopped going there for service out of frustration and we have been plagued with our leaky cars wet interior when it rains. The car was this way from the very beginning but we didn't know what was going for over a year until the floor was saturated. The carpet didn't dry rot immediately but over the years.

- Green Bay, WI, USA

This accident was happened by my mother in law at the starbucks parking spot, shoreline, wa. She was driving slow to park the car in the spot and she only pushed the brake to finish the parking. However, the car suddenly sped up and jumped over the parking spot's fence. Then, the car broke the iron pole and hit the coming car along the street over the fence. She said she didn't touch anything and just didn't swich the gear. She was very shocked and startled, also she doesn't want to drive the car anymore. If there haven't had an audden acceleration, the accident wouldn't have happened. That's why our family this could be a sudden acceleration case for 2004 Lexus RX330.

- Shoreline, WA, USA