I was driving with the driver-??s seat heater turned on. While I were traveling, I noticed that the seat heater was very hot, so I turned it off. I arrived at my destination and parked the vehicle for about two hours. I did not turn the seat heater back on when you returned to the vehicle. I was removing snow from the vehicle with the driver-??s door open and some of the snow landed on the driver-??s seat. When I brushed the snow off the seat, I noticed a burn mark in the seat cushion. I called Lexus USA to report this 2 days later and showed my local dealer (Lexus of Portland) and they had never seen this before. Here is the response from Lexus today: "In response to your concerns, a vehicle inspection was conducted by a Lexus Field Technical Specialist (FTS) on January 19, 2022 at Bud Clary Toyota of Yakima. A visual inspection confirmed there was a small 6mm x 7mm burn hole in the driver-??s seat leather cover on the bottom cushion. The hole was in the outer bolster portion of the bottom cushion. Resistance was checked through the seat warmer grid. The seat back was recorded at.7 ohms and the seat bottom had an open circuit. The seat cover was removed to examine the seat heater grid. Two wires were found near each other at the burn area. One wire was broken at the location. Our FTS disconnected the seat heater switch after the inspection was completed." They left me with now 2 non functioning seat heaters by disconnecting it during a cold winter. They did not offer any sort of assistance or recommendations for next steps, I feel like they hung me out to dry.

- Beaverton, OR, USA

The dashboard is disintegrating. The car has been predominantly kept covered and well maintained. Initially a large piece (credit card size) broke off dash. We repaired with vinyl restoration company, and another area about a year later. Since then, numerous cracks are present - too many to repair. This is not normal wear!

- Greenville, SC, USA

1994 Lexus RX330 hesitates while depressing the accelerator. The vehicle has been taken to the dealer several times to alleviate the problem but they claimed that the vehicle was operating within normal specifications. The vehicle has also been plagued by other malfunctions to include squeaks, rattles, multiple malfunctions of the sunroof electronics, broken seats and liftgate alignment problems. Updated 08/14/06.

- Bakersfield, CA, USA