The contact owns a 2002 RX300 Lexus. While driving 55 mph on a hill, the vehicle accelerated on its own and the pedal was stuck to the floor. She was only able to stop the vehicle after shifting into neutral gear. The contact shut the engine off and attempted to exit the vehicle; however, the doors failed to open until she restarted the vehicle. There was a loud noise present in the engine after restarting the vehicle; however, the vehicle began moving in reverse. The vehicle was towed to the dealer where the vehicle was purchased. The diagnostic computer test indicated that there was nothing wrong with the vehicle. The dealer stated that the floor mats could have caused the failure; although, the hooks were securely fastened onto the floor mats. The failure occurred on one occasion. The failure mileage was 43,433 and the current mileage was 73,000. Updated 01/05/10 updated 01/07/10.

- Shaver Town, PA, USA

The contact owns a 2002 Lexus RX300. When the contact attempted to start the vehicle, she noticed that the engine attempted to start itself before the key was turned all the way in the ignition. She proceeded to shift the vehicle from park into drive. The vehicle accelerated quickly and would not stop, even when the brakes were applied. The vehicle crashed through the garage door and, approximately 10 feet further, struck a retaining wall, her neighbor's home, and a gas meter. The contact placed the vehicle into reverse and it sped back through her retaining wall and struck her home. The air bags did not deploy and there were no injuries. A police report was filed and the vehicle was destroyed. The dealer stated that they had never heard of this type of failure. She attempted to notify the manufacturer, but was unable to reach anyone. The current and failure mileages were 61,232. Updated 11/10/09

- Crestwood, KY, USA