This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
on [XXX] traveling NB on [XXX] during a green light to make a left turn WB on [XXX] the defendant ran a red light and broadsided my 2001 RX300 Lexus and was cited. The airbags did not go off, and my head hit the windshield. The defendant was cited. I filed a claim with Toyota, case no [XXX] who inspected the totaled car at the yard tow. They stated they were unable to read the black box. They declined. There were side airbags and front air bags which should have deployed and did not. NOTE: Picture of inside of car, the car seat moved all the way to the drivers door - no airbags deployed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owned a 2001 Lexus RX300. While driving 35 mph, the vehicle accelerated when the brake pedal was depressed. The vehicle crashed into a tree and the air bags failed to deploy. The driver sustained a broken breast bone (sternum) and head injuries that required medical attention. The passenger sustained neck and knee injuries, and bruises from the seat belt that required medical attention. A police report was not filed. The vehicle was destroyed and towed to a dealer. The manufacturer was notified of the failure. The approximate failure mileage was 156,000.
I was traveling West at 30mph. A vehicle traveling South ran a stop sign and attempted a left turn. I was unable to stop and collided with the vehicle that ran the stop sign. My vehicle encounter significant damage to the drivers side front end and hood. The airbag of my vehicle did not activate at the time of the crash. I was able to brace myself from the impact. I am now experiencing upper back and neck discomfort. Both the fire dept. And police arrived at the scene and the driver that ran the stop sign admitted her fault. I have photo's of the accident and a police report was filed. I reported this incident to Lexus Corp. And they are in the process of performing an engineering analysis. I am greatly concerned with this life safety defect.
2001 Lexus RX300. Consumer writes in regards to air bag malfunction. The consumer stated he was traveling West at 30 mph. A vehicle traveling South ran a stop sign and attempted a left turn. He was unable to stop and collided with the vehicle that ran the stop sign. The consumers vehicle encountered significant damage to the drivers side front end and hood. The air bag did not deploy, at the time of the crash. He was able to brace himself from the impact. However, he did suffer upper back and neck discomfort. Both the fire department and police arrived at the scene and the driver that ran the stop sign admitted her fault.
- Denver, CO, USA
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Air bag failure. Wife received severe head lacarations and concussion. Was life lined to iu med center. Treated at tramu center. Left from bumper was pushed back into tire.
The contact owns a 2001 Lexus RX300. The contact stated that while attempting to park, the vehicle suddenly accelerated forward and crashed into a brick wall. The air bags did not deploy. The vehicle sustained front end damage and the contact suffered minor injuries as her breast hit the steering wheel. The insurance company was not notified. Neither the dealer, nor the manufacturer, were made aware of the failure. The failure mileage was 73,000.
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- Littleton, CO, USA