NHTSA — Equipment Problems

1.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
115,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Lexus RX 300 accessories - interior problems

accessories - interior problem

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2001 Lexus RX 300 Owner Comments

problem #1

Jun 302008

RX 300

  • 115,000 miles

A D V E R T I S E M E N T S

Was driving home from Minnesota to Pennsylvania in my 2001 Lexus RX300 on June 28th, 2008; and my transmission went out on me. I was on a major highway at night time in the pouring rain and it fell down to 5 mph. I found the nearest exit and had it towed to the nearest garage where I rebuilt Lexus transmission was installed, at a cost of $,4600. I received a twelve month unlimited mileage warranty on the transmission from Lexus. My SUV had approximately, 112.000 miles on it at this point. Now, less that 10 months later, I have metal chips in my fluid and was told that I need yet another transmission, at a cost of over $4,000; as the dealer here in my state won't honor the Lexus warranty. I have been back and forth on the phone with the dealer here and the dealer in Ohio and was treated very rudely by the dealer here. I was informed that even though Lexus issued the warranty, they can not follow through with it, even though the dealer in Ohio said that they have to. I am completely at my wits end. I called the 1-800 number for Lexus and have also contacted my attorney. Someone needs to admit that there are severe transmission problems with these vehicles, and quit trying to pass over us; the people that paid for them. If there is a class action suit in the making, I ant to become a part of it. The whole idea of "customer satisfaction" flew out the window and Lexus dealers need to be reminded where their paychecks come from. I was treated rudely today, without reason; and here I sit with a warranty that I can't use to get my vehicle fixed.

- West Pittston, PA, USA

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