This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since I have had the car (2/2000) the driver's seat belt has intermittently loosened 4-6 inches during normal driving conditions as well as while braking. The seatbelt has been replaced 2X, but the problem persisted and the dealer was unable to determine the cause of the seatbelt loosening. The factory rep sent out by Lexus also could not find anything the matter. The problem was always intermittent. In late June I rearended 1 possibly 2 cars while going at approx 35mph. The seatbelt failed to hold me in place, I hit the steering wheel sustaining an acute chest wall contusion (documented after being taken by ambulance to the nearest emergency room). Lexus continues to claim there is nothing wrong with the seatbelt.
- Long Beach, CA, USA
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- Long Beach, CA, USA