This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2000 Lexus rx 300 with back door lock problem customer states that this is a serious safety problem* the consumer stated she has a defect with the rear door of the vehicle it will not unlock with the key or remote control. The consumer stated unfortunately there is no other way to open the door.
Upon entering the vehicle occupant pressed door locks and shut the door. But did not have the vehicle's keys, after 30 seconds, alarm went off, and the occupant could not get out of the vehicle. Had to break a window in order to get out of the vehicle.
- Spring, TX, USA
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- Burr Ridge, IL, USA