TSB Document:

• MC-10210369-9999.pdf

Affected Component: ELECTRICAL SYSTEM

Summary

TT: Some customers may encounter wireless connectivity concerns such as: ?Difficulty to connect or start using the wireless CarPlay ?Intermittent wireless connection failed error message when driving or first turning on the vehicle These conditions can be caused by changes on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred before or after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

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