This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Original owner of 2017 Lexus LX 500 33,000 miles- 2 1/2 years old at the time. The car failed on the interstate in the mountains going up hill. It sputtered and then lost power. Barely able to get to the side of the road. Was almost ran into by a semi. Family of 6 in the car. Warning lights came on: Check engine Reduced engine power Had car towed to Denver dealership 100 miles away. Lexus dealership could not find problem. After days of inspections, emptied fuel tank and assumed it was contaminated fuel. We had fuel inspected by the state of CO and by a third party. The fuel was clean. Lexus was notified about power failure. Nothing was done on their part for us. Car has continued to sputter when temps are high and driving uphill. Car has been in multiple times to lexus dealerships and problem has not been resolved.
- Cedar Falls, IA, USA
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- Cedar Falls, IA, USA