This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Lexus LS460. The contact stated that while operating the vehicle and depressing the brake pedal, there was a knocking and ticking sound coming from the brakes. Additionally, the brake light, traction control light, and check engine warning lights were illuminated. The ABS, Brakes, and VSC messages were displayed. The vehicle was taken to the local mechanic who diagnosed that the brake actuator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was no longer under Extended Warranty Coverage for the failure. The local dealer was not contacted. The failure mileage was 126,000.
While I was driving one day, my car's braking system loss power to the brakes and I almost hit another car. The car began beeping and will not stop while the car is on. I signed up for drivers.Lexus.com to obtain the vehicle service history report and the brake actuator assembly was replaced back in 2012 which was paid out of pocket by the previous owner. 8 years later and only 55,000 miles more, the same problem has occurred. There was recall for this very vehicle in 2016 but it has ended in 2018. Now I am stuck out of being able to fix the car due to the $3,833 repair cost I can't afford. The Lexus dealership will not honor the recall since it has passed even though the repair code is due to the recall. I think this is not right, especially it is obvious that this recall has not been fixed. I have gone online and see this is happening to almost every owner of this vehicle from 2007-2015. People who have bought this car should not have to pay for a recalled issue that is still occurring even though the recall campaign has expired. This is not right for all of us, especially me who is experiencing this for the second time on this car. I was lucky in not getting in to an accident but if I was on the freeway when it did, I may as well be dead.
The contact owns a 2008 Lexus LS460. The contact stated while driving at approximately 30 mph, the vehicle stalled with the vsc (vehicle stability control) warning light illuminated. The contact stated that on several occasions the accelerator pedal was depressed however, the vehicle failed to exceed 30 mph. The contact stated that on one occasion while driving at an undisclosed speed, the vehicle was unresponsive while the accelerator pedal was depressed. The contact then depressed the accelerator to the floorboard and the vehicle responded and exceeded safe driving speeds. The contact stated that the vehicle was uncontrollable. The vehicle was taken to two independent mechanics where the cause of the failure was not determined. Herrin-gear Lexus located at (1685 high St, jackson, ms 39202) was contacted and informed of the failure. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 163,000.
A D V E R T I S E M E N T S
- Newport Beach, CA, USA