This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Lexus LS430. While driving approximately 60 mph, the rear passenger side door suddenly opened. He pulled over and closed it. He took the vehicle to the dealer and was informed that the door latch system failed and needed to be replaced. He called the manufacturer and filed a complaint with a representative. The vehicle has not been repaired to-date. The current and failure mileages were approximately 133,000.
- Fairview, TX, USA
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- Fairview, TX, USA