This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Owner was driving an a busy street at 25 miles per hour and noticed the instrument cluster was not working. Owner drove vehicle into a parking lot. Vehicle was stopped. Vehicle was restarted and instrument cluster began to function again. Owner drove the vehicle from the parking lot, hit a small pothole. The instrument cluster failed again. Owner took the vehicle to dealer. Vehicle was inspected and the instrument panel, circuit board and gauge kit were replace at a cost of $1335.02.
The contact owns a 2000 Lexus LS400. While driving 15 mph, the speedometer dial remained on zero and never registered the speed. The vehicle was taken to the dealer for inspection and they stated that the entire instrument panel needed to be replaced. The speedometer could not be repaired until the entire cluster failed. The repair would cost $1,500. The speedometer is currently working again without being repaired; however, it could fail again at any moment. The manufacturer was not notified. The failure mileage was 44,000 and current mileage was 50,073.
- Fort Charlotte, FL, USA
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- Raleigh, NC, USA