This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle does not start when hot. Starter does not turn. Vehicle was never recalled for NHTSA campaign id: 98V016000. My car has a production date of 7/97. Cut off date for this campaign was 6/97. I believe my vehicle should have been recalled for the repair of the magnetic switch in the starter. A no start condition exists and a fire can result if the solenoid shorts out. This is a safety issue and needs to be addressed.
The contact owns a 1997 Lexus Ls. When the contact attempted to start the vehicle, it would not start and a clicking sound was heard. She attempted to start the vehicle a third time and was successful. She drove the vehicle to her destination and when she parked the vehicle, the engine would not turn off. The contact smelled a burning odor coming from the engine. Five minutes later, the vehicle shut off. She inspected the vehicle under the hood and noticed burnt wires. The vehicle was towed to a local repair shop and the mechanic stated that there was an electrical short circuit with the starter motor, which caused the under hood fire. The manufacturer and dealer stated that her VIN was not included in any recalls; therefore, they were not liable for the repairs. The current and failure mileages were 80,000.
- Los Angeles, CA, USA
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- Riverhead, NY, USA