This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Electrical Issues started at approximately 30,000 miles. Random times of power windows not rolling down or back up. Random times of Radio controls not working. After recall of airbags was completed, the Navigation system started having Random issues with the touchscreen. Sometimes it would work and sometimes it didn't. Eventually the touchscreen on the Navigation quit working at all. When the door panels were replaced, the windows started working more consistently. The Air Conditioner stopped working one day. The next day after driving it back into the driveway, over the driveway bump, it started working. The entire electrical system seems like there are wires that make a connection, then maybe come loose just barely enough to no longer make a connection. And just a mechanic's hand brushing against something during a normal maintenance check up fixes it temporarily. Or hitting a bump in the road. Every issue is ELECTRICAL related. There are many other IS250 owners with the same issues all over public forums online. Many too that their Navigation no longer worked after few miles on the car. Could these electrical issues cause a fire" How do we know it can't" It's always a worry when I drive my car.
The SRS airbag light went off, needs a new sensor which Is around $1700. The airbags won't work unless the sensor Is replaced which Is a huge safety issue.
It happened on two occasions. I was driving and decided to roll down my passenger window. I normally keep it closed. After a while, decided to close it and rolled up but it overshoot the window frame, that the glass almost fell off. I had to stopped and manually push it back in. I successfully rolled it up and kept it there for a week until my son rolled it down last March 1st,2015. It no longer will roll up. I took my car to palm beach Lexus on that same day. Apparently the plastic clip broke off and the entire window has to be replaced, for 600 usd. I have seen a lot of complaints online about this (mostly ES350), based on the number of complains this should be considered a defect and costumers shouldn't be paying for the replacement.
- Greenacres , FL, USA
Search CarComplaints.com for these popular complaint phrases...
Over time, airbag wiring harness becomes loose and/or disconnected, causing airbag light to illuminate and disabling one or more airbags in the event of a crash. Lexus dealers confirm the problem but will not fix without costly payment......updated 12/03/15
A D V E R T I S E M E N T S
- Tampa, FL, USA