NHTSA — Visibility/Wiper Problems

4.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Lexus IS 350 accessories - exterior problems

accessories - exterior problem

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2009 Lexus IS 350 Owner Comments

problem #5

May 102024

IS 350

  • miles

A D V E R T I S E M E N T S

Urgent: My dash has melted on my-2009 Lexus Is 350-cannot see to drive, my 2009 Lexus Is 350. It Is getting to dangerous to drive because melting dash blocks view of road due to shining reflection of melting dash Is all you can see in my windshield when you get in the car to drive. This Is going to get me into an accident. You cant see a car if its more than 10ft in front of you because the shiny-melting-sticky dash ((reflects onto my windshield; of the 2009 Lexus Is 350-jthbe262392017342 and makes it too dangerous to see to drive & impossible to see anything when driving all I can see Is (((a reflection in windshield only) of my : shiny melting dash -2009 Lexus Is 350-I cannot drive this Lexus. Needs replaced asap before an accident. No, I have never received a recall notice on this car melting dash. This issue Is all over the internet with other Toyota and Lexus owners having this very same issue. Please help!! attached picture only shows the circle area where my phone Is focusing but the whole windshield looks like this at all times because of the dash. The picture Is also much less reflection than in person because the camera Is trying to bypass the glass.

- Liberty, MO, USA

problem #4

Sep 182021

IS 350

  • miles
I have a Lexus IS250, the dashboard is sticky and shiny. When I am driving the car in the sunny days, because of the shiny dashboard, if reflects the sunshine to my windshield, which makes me very hard to see the road because of this. As the result, if the sunshine is too strong some times, I have to hit my brake to slowdown on the highway, to make sure I get a clear view again. This is definitely put myself and other cars around me in a huge risk. Looks this is a common issue for some Lexus models, Lexus had a program to fix the issue, but the program does not notify the owner and the program expired already! Means thousands of people are driving cars with the issue, but never get repaired, which brings potential risks on the highway!

- Lake Forest, CA, USA

problem #3

Apr 072015

IS 350

  • 55,000 miles
My dash board Is melting. It Is really sticky and produce a glare on windshield when driving in the direction of sun. It Is becoming very difficult to see. There Is a recall on other years and models. Recall should be reevaluated to include all cars effected by this defect.

- Honolulu , HI, USA

problem #2

Aug 152014

IS 350 6-cyl

  • 51,000 miles
The safety issue with my vehicle Is the "melting dashboard, " it seems to be common with vehicles like mine. The stick-glue like substance Is not only a nuisance but also a safety hazard. It creates a glare on the windshield that makes it nearly impossible to look straight forward, especially during afternoon hours of driving. At times I have to lean to one side or the other. The gooey substance and gashes along with the safety concern over the glare in my opinion call for a recall. This Is not normal. Please look into this issue.

- Jupiter, FL, USA

problem #1

Jul 312012

IS 350

  • 36,000 miles
The dashboard Is melting, it gets sticky and when driving in the sun there's a noticeable glare that makes it hard to drive. And the same thing Is happening to the driver side door.

- Doral, FL, USA

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