My vehicle has a sticky dashboard and has a reflection to my front windshield. When it is sunny, that reflection is very blinding when I-??m driving. My vehicle is available for inspection if needed. I am scared for myself and my passengers when I-??m driving. My vision is 20/20 and this reflection is very bothersome. The issue has been confirmed by my local mechanic. I called the dealership and they also confirmed the issue, but they were unable to assist me and recommended me to file a complaint with NHTSA. The vehicle has not been inspected by the manufacturer (I offered to do so but they did not confirm an appointment for any further assistance), police, insurance, etc. There were no warning lamps, or any notices for this issue.

- San Francisco , CA, USA

The dash is shining and obstructs my view of the road

- Renton, WA, USA

I have a 2007 lexus is350 with the melting dashboard and door panels. The dashboard causes a terrible glare that reflects off the windshield and making it difficult to see the road and causes a smell in the car as well.

- Grass Valley, CA, USA

My dashboard Is cracking and melting. So Is the door panels.

- Horsham, PA, USA

Lexus knows about and will not fix the 1st generation of direct fuel injection on the IS250/350 engines model years 2006-2013. Lexus claims to me that when in cold climates the fuel will condense on cylinder walls and then contaminate the oil. This running rich problem then causes the engine computer to trip or present failure codes and then deactivating the vehicle stability control safety functions that are needed when the car Is driven in cold climates. Lexus said they had a program in place to deal with this problem but it expired before my car presented symptoms, this was due to the car being stationed with me in warm climates from 2008 to 2012. Lexus refuses to help rectify the situation.

- Sioux Falls, SD, USA

My 2007 Lexus IS350 thats under 100K miles has the sticky dashboard and door panels problem and the glare from the sun reflects off the dashboard and into the windshield which Is causing me a hard time seeing. I even bought a dash cover mat for my car but it just falls of because none of the tape would stick to the dashboard. Also on top of the dashboard by the windshield, it started warping/ little bit of the dashboard sticking out. I know Lexus had a customer support program for the dashboard but mine ended in 2017 and the previous owner never got the recall done. Recently, Lexus started a zlz program for other models thats barely affected and I just don't get why they didn't extend the warranty program for the Is models from years 2006-2008 since these years are the most effected. All I want Is to get my dashboard and door panels replaced and I definitely know other people with the same problem as me wants to get it replaced as well. Lexus needs to extend the customer program again for the people who never got it replaced. I feel that I shouldn't pay for something I didn't cause. The manufacture made the defective part and they should be the ones replacing it if the vehicle Is effected.

- Grass Valley, CA, USA

The dashboard & sideboard panels are melting and Is sticky. It's dangerous to drive and should be a safety recall as when the sun shines the reflection Is blinding and I can not see in front of me. I would consider this a safety issue and it should be a recall.

- Whittier, CA, USA

The dash and side panels get extremely sticky and. Have an odor that affects vision while driving not to mention the glare from the dash. Toyota and Lexus are aware of the problem as there was a class action lawsuit against them that was dismissed once they agreed to take care of the problem. They failed to follow thru leaving approximately 3.5 million vehicles with the problem. I have spoken to Lexus with their attitude being not a thing are they willing to do.

- Port Orange, FL, USA

Dashboard Is cracking and getting really sticky.

- Camp Hill, PA, USA

Darh broad broken not safe need be replace

- Greensboro, NC, USA

Melting dashboard and door panels. This makes the dash sticky and can give off odors.

- Garden City, NY, USA

The dashboard of the car becomes sticky and shiny when under the sun. This creates glare on the windshield of the car and Is so bright that it makes it hard to see the road during the daytime.

- Garden Grove, CA, USA

Car dashboard Is damage and the doors plastic Is peeling off

- Winder, GA, USA

My dashboard has a sticky substance, causing a glare on my windshield and blocking my ability to see out of my front window. I recently learned Lexus has been aware of this issue for years, but only considered it a "cosmetic defect." However, per the photographs, this defect Is causing significant impairment to my ability to see out. I have had my car serviced at nalley Lexus in smyrna, ga since I first owned it and the recall was never brought to my attention because they deemed it "cosmetic." I have sent pictures to Lexus's corporate offices showing the blocked visibility - the same pictures I am attaching to this claim. They offered me $400 towards the $2000-2500 replacement cost. I am unsure of the exact date which the issue started. It has progressively worsened. Only in the past month did I begin searching online for solutions and found this Is a well-known Lexus/Toyota defect. Lexus should be required to notify customers of any defect at their dealers, not just ones they deem as safety.

- Atlanta, GA, USA

My whole dash and doors are sticky and peel off at the slightest thing. I've had the car for less than a year and the it's literally coming off

- Acworth, GA, USA

The rubbery parts of the dash board and door panels are melting away. Frequently when they get touched, part of them get wiped away. The dash board Is very sticky!

- Alexandria, VA, USA

Interior melting dashboard and door panels, mu 6 year old son gets it all over his hands and clothing, the glare from the dash blunds me in the miami Florida sun. Cant touch dashboard are doir panels without making deep cuts and dents. Not sure if its toxic or not but windiws up with ac and my family driving cant be good with these going on.

- Miami, FL, USA

Surface of dashboard plastic material melted in front of the driver seat and became shiny, causing glare which is blinding the driver when driving in full sunlight. This happened over the course of last year, in spite of the car being kept in the garage and not exposed to excessive temperatures. The dealer will not replace the dashboard. I learned that two lawsuits were filed against Toyota/Lexus in 2014 and 2017 and my car is among those Toyota/Lexus accepted under a "customer support program" (ZE6) to replace about 3.5 million dashboards that melt, but since this was not a recall I was not made aware of it. I am requesting Toyota/Lexus to replace my melting dashboard free of charge as this is a clear safety hazard - picture attached.

- Saratoga, CA, USA

The dash board and door panels get sticky in high temperatures

- Los Angeles, CA, USA

The foot rest next to the brake and acceleration broke-off (its plastic) and lodged between the brake pedal and floor board. Luckily I was not moving at a high speed and was able to coast to a stop.

- Wichita, KS, USA