This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Lexus IS350. The contact stated that while driving 45 mph, the vehicle abnormally accelerated up to 135 mph. She was able to slow the vehicle down by depressing the brake pedal. The contact stated that the vehicle had previously been diagnosed by the dealer several times for the failure but the dealer was unable to provide a remedy. The VIN was a part of NHTSA campaign id number 09V388000 (vehicle speed control: Accelerator pedal) but the dealer stated that there was no remedy for the recall. The contact stated that the vehicle was not safe to operate and was unable to receive any assistance from the manufacturer. The vehicle was not repaired. The failure mileage was 15,000.
The contact owns a 2007 Lexus IS350. While idling, the vehicle suddenly accelerated into the contacts garage. The contact was injured as a result. The contact had previously received five recall notices from the manufacturer. The contact called the dealer who inspected the vehicle a month after the crash occurred and stated that the vehicle was functioning properly and to replace the tire. There were no repairs performed on the vehicle when the complaint was filed. The current mileage was 23,676. The failure mileage was 23,646. Updated evoq 10/01/10 updated 12/30/10 the consumer stated she no longer owns the vehicle. Updated 01/10/11
The contact owns a 2007 Lexus IS350. While parking, the vehicle rapidly accelerated over an embankment, hit a fence, and then rolled over. A police report was available. The vehicle was towed to the dealer and repaired. The manufacturer was notified of the failure. The failure mileage was 200.2/25/2010 updated 3/17/10 updated 05/06/10. Updated 06/18/10.
- Inglewood, CA, USA
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- Scottsdale, AZ, USA