This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on a local country road at about 15-20 mph (having just come out of a sharp turn). When I stepped on the accelerator after the turn, it suddenly began to "gun", at which point I stepped on the brake and to my horror got no response. I kept my foot on the brake, but the accelerator continued to rev or gun horrifyingly and the car continued to speed up. At another sharp turn I went off the road and sideswiped a tree, drove through the bedroom of a house (in one wall and out the other) and finally stopped in another tree. After an hour of police, fire, and other emergency personnel attempting to extricate me from the car, they had to remove the roof of the car to get me out of the vehicle. I was airlifted to the nearest hospital with a trauma center, where I was diagnosed with a fractured sternum, three broken ribs, two fractured vertebrae, and a lacerated liver. I was in the hospital for three days, after which I was released with a custom-fitted back brace that I was required to wear for the next six weeks. Fortunately, I was not permanently injured, but I suffer back pain regularly as a result of the fractured vertebrae.
The contact owns a 2007 Lexus Is 250. The contact stated that the dealer could not repair the vehicle according to NHTSA campaign id number 09V020000 (engine and engine cooling) in a reasonable amount of time. The failure and current mileages were 14,000. Updated 03/12/09. The dealer informed the consumer, the next appointment was within a month. Updated 03/16/09.
- Roanoke, VA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- New York, NY, USA