This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After spending lots of money on Lexus I didn't expect for it to be melting. The whole dashboard and side panels are turning sticky and melting. When I touch it my fingers turn black and sticky. Its also hard to see when the sun shines directly on the car because the dash reflects the sun from the windshield.
Dash board is shiny and sticky causing glare on windshield causing distraction to drive. Lexus had a recall on tsb for vehicles with 50K warranty back in 2011. Wear does not start showing till after 50K mark. Noticeable previously but it's getting more noticeable to the point where it's distraction visibility.
Bought a certified pre-owned 2006 Lexus IS250 from Hawaii dealer, noticed there was a massively blinding glare from the dashboard when driving during the morning and evening hours. Upon further inspection the dashboard and various other interior trim pieces felt soft/sticky and would easily scratch and gouge. This has been a known problem among owners of 2006-2013 Lexus Is sedans.
- Vacaville, CA, USA
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- Deerfield Beach, FL, USA