This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I recently had my car serviced at Lexus to complete the floor mat entrapment recall procedures. I would like to bring to your attention that the new replacement all weather floor mats that were provided to me are more dangerous than the original ones. The new floor mats are extremely slick and on more than one occasion my foot slipped off the mat and into one of the pedals. This is an extremely dangerous situation and I have removed the replacement mats from the vehicle as I do not feel safe using them.
- Jacksonville, FL, USA
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- Jacksonville, FL, USA