The dash of my vehicle melts on moderately warm days. It gets so shiny that it reflects off the windshield, making it very difficult to see. Others have also complained about the fumes making them physically ill. The manufacturer had a brief program (ZLD) to replace the dashboard, but I did not receive a notification and missed the very short window. I don't understand how this is something that they can now refuse to fix in my vehicle when it clearly affects safety. This is a recurring and persistent issue and has been for years.

- Burlingame, CA, USA

My car unfortunately is subject to the sticky/melting dash which is notorious of being a huge problem with my generation of vehicle. That being the 2nd generation of Lexus is250/350/f which affect the models made from 2006-2013. Lexus made a -??customer offer-?? which entitled owners being able to go get it fix, however not all owners were made aware of this due to it not being a full on recall but more of a -??promotion-?? that Lexus was doing. I unfortunately was one of many other owners who were not made aware of the promotion taking place and are now according to Lexus too late to fix the issue because the offer -??expired-??. My sticky dash in particular is very bad. It reflects off into the windshield making it very difficult to see the road clearly when it is glaring due to the sticky/melting dash. It not only poses a safety hazard for me, but to everyone else on the road due to it not letting me see clearly due to how bad the glare is. I was told by Lexus that there is nothing they can do but to pay out of my pocket (3-4K) in order to have it replaced. Lexus claims to -??care-?? for their customers yet are not owning up to help us owners because there special promotion is expired. Knowing how bad the issue was and how practically all cars were subject to the issue, why not make a recall instead of a -??promotion-??. They screwed over their customers. They screwed over me. I can-??t drive my car without fearing for my safety, all due to Lexus not wanted to fix their error when they made the dashboard incorrectly. I hope something can be done because I know there are many other Lexus is250/350/f owners out there that were unfortunate to not have it fix also. It should be a recall, not some limited -??promotion-?? that only a few knew about. It is a -??if you were lucky to know-?? sort of deal and that should not be the case. Especially not when it starts to affect the safety of others and one self.

- North Hills, CA, USA

My dashboard is melting due to a manufacturing defect. The glare from my dashboard makes driving difficult as the glare can blind you. The chemical smell from the melting is horrible. I have placed a dash cover on which has helped but if I am in an accident this dash cover will impede the correct deployment of my airbag on the passenger side. Also the inside door panels are melting and are becoming a "putty" like substance. Everything sticks to it. Including my clothes. While driving I have had to jerk my arm from the rest on the door trim to remove it. This can cause my vehicle to possibly swerve off the road or into oncoming traffic. Warranty Enhancement Program -?" ZLD and CUSTOMER SUPPORT PROGRAM ZLZ were the remedies for this issue. But these have expired. The Manufacturer will not honor this or consider this a safety / hazardous issue and correct it now. This is a safety issue and needs to be addressed.

- Salem, VA, USA

Speckled/scratched rear view mirror. Visibility on the rear view mirror Is becoming difficult due to scratches and spots that just came by itself as time has passed. This issue Is becoming a serious safety issue.

- Toa Alta, PR, USA

Rear view mirror has degraded and Is a common problem. Has black spots and lines that render it unusable and prevent the driver from being able to see behind them via utilization of the mirror leading to accidents.

- Noblesville, IN, USA

Lack of visibility due to the amount of vibration of the rear view mirror while car is moving, even worse when the radio is on.

- Clearwater, FL, USA

Melted dashboard and door panels - 2006 Lexus IS350 - under heat and humidity, the dashboard on certain Lexus models melt which gives off a glare to the driver and passenger which makes it difficult to see the road during the day without sunglasses. This Is a hazard because I can not see the car in front of me when it brakes unless I wear sunglasses. Lexus has given a complimentary satisfaction repair but with a deadline to be on a waiting list. This should not be a "complimentary" repair, this should be a mandatory replacement for the hazard it can cause the driver and the drivers on the road. I have reported this to Lexus head quarters and they denied my request for repair due to not being on the list by end of May 2017. When in motion, this car should not be operated by anyone with visibility issues.

- Houston, TX, USA

Inside rear view mirror Is discolored and Is difficult to see from. The mirror has not been damaged or subjected to extreme conditions. The vehicle has been garaged 80% of the time. This Is not normal wear and tear, as I have had vehicles older than this one and have not experienced deterioration of the mirror. The problem started in 2010 and Is getting worse. I can barely see out of the mirror. The "fix" Is to replace the mirror at a cost of nearly $1300. It appears as this Is a common complaint for owners of this vehicle.

- Marietta, GA, USA

My 2006 Is 250 71,000 miles has black spots and discolorations on my rear view mirror. It Is almost as if someone sprayed it with something that didn't come off, or peeled a sticker off, definitely it isn't clear and won't clean.part 571 < 571.110571.112 > subpart B - Federal Motor Vehicle Safety Standards 571.111 standard no. 111; rearview mirrors. S1. scope. This standard specifies requirements for the performance and location of rearview mirrors. S2. purpose. The purpose of this standard Is to reduce the number of deaths and injuries that occur when the driver of a motor vehicle does not have a clear and reasonably unobstructed view to the rear.

- Los Angeles, CA, USA

My dashboard Is melting at an extremely fast pace. I can barely see if the sun Is shining in my car the right way, dash and side panels are melting, called Lexus they won't do anything about it.

- Goose Creek, SC, USA

Large scale desilvering of the rear view mirror has lead to the appearance of black spots and loss of reflectivity. The significant loss of reflectivity has resulted in difficulty seeing objects in the rear view mirror and dangerous driving conditions, especially during lane change maneuvers. This has been a long-standing issue with an unknown start date (prior to the date given below). Additional research conducted by reviewing other NHTSA complaints for this model, and by searching other internet sites indicates that this is not an isolated issue, e.g. <www.clublexus.com/forums/gs-3rd-gen-2006-2011/556707-rearview-mirror-question.html>.

- Seattle, WA, USA

Rear view mirror has black spots forming. It Is obstructing the view from the rear view mirror thus creating a potential safety hazard. Black spots are forming inside the mirror and not on the surface.

- Kahului, HI, USA

Rear view mirror has become discolored and non-uniform making it difficult to use reliably and it causes one to look too long to discern if cars are near, thus taking one's eyes off the road ahead.

- Austin, TX, USA

Back in Sept 2014, I notice a brown stripe in the rear view mirror, but I tough it was dirty, then after a few months it got worse, and now Is very difficult to see, I think it should be an investigation of this problem and a recall because there are many owners of this model with that problem. There Is no reason for a mirror to turn brown like that unless Is like 50 yrs old.

- Cooper City, FL, USA

Dash (and pieces on doors made from same material) melt/crack/produce glare on windshield/windows during hot/sunny weather. Heat has severely degraded material quality; dash and door pieces easily dented/scratched/chipped.

- Va, VA, USA

Rearview mirror's reflective surface wearing off and turning black. Becoming increasingly difficult to see/use.

- Va, VA, USA

My rear view mirror Is discolored and has black spots on it. It's a safety issue and it's difficult to see. I've told the dealer several times and they said it would cost over 800 to replace the part. I see many Lexus owners have the same issue and I believe its a default in the part. I don't think I should pay 800 to have it replaced.

- Miami Beach, FL, USA

The dashboard of my 2006 Lexus IS250 Is slowly melting and becoming sticky. Unfortunately as it has, deteriorated the dashboard really reflects the light, so much so that it becomes blinding at times. I have not treated my dash with any chemicals or cleaners this Is a known problem among Lexus owners, it just at times becomes very worrisome since the glare from the dash onto my windshield becomes blinding at times if the light hits it right.

- Ewing, NJ, USA

Dash has become very glossy and sticky causing a very bright glare on the windshield which is severely affecting visibility.

- San Diego, CA, USA

The dashboard of the car is extremely sticky/shiny along with the tops of the door panels near the windows. When the sun is overhead shining down onto the dashboard in its melted shiny state it reflects a glare onto the inside of the windshield making it extremely difficult to see out of the car. Also I'm concerned about the function of the passenger side airbag with it being under this dash that has melted. Also if the dash is touched to add or remove a sunshield when parked it easily comes apart onto fingers/hands/clothes and leaves a sticky black residue. The residue makes it difficult to allow the steering wheel to slide through the hands while turning as it catches/releases easily. The car has been well taken care of and has been a southern California car for its entire life. Previous owner bought it in Colorado but lived in southern California. It was garage kept by them and is garage kept by us, the second owners. No protectants of any kind have ever been applied to the dash that may alter the composition of it. Only dusted off or wiped with a damp cloth when required. I've seen several other is vehicles with the same exact problem, many worse than mine. Dealer offered to fix for $3000 quoted price over the phone for labor/materials.

- Moorpark, CA, USA