This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's mother owns a 2013 Lexus Is 250. While the driver was attempting to park the vehicle, the gear shift lever was placed in park with the brake pedal depressed. Suddenly, the vehicle accelerated independently, drove over a curb, struck a tree, and struck a parked vehicle. The air bags failed to deploy. A police report was filed. The driver was injured and sought medical attention at the emergency room. The vehicle was towed to a collision center. The vehicle was not diagnosed and the repair was still pending. An unknown dealer was contacted and informed of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000. The VIN was not available.
- Lewisville, TX, USA
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- Lewisville, TX, USA