This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Lexus IS250. The contact stated that while driving at various speeds, the brake inadvertently activated without the brake pedal being depressed. The vehicle also experienced unintended acceleration without the accelerator pedal being depressed. The cause of the failure was not determined. The contact indicated that the failure occurred after the cell phone was hacked and was concern the vehicle security was also compromised and hacked. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 137,000.
The top convertible motor got broken about two years after I bought it so I went back to the dealership and luckily it was under warranty so they replace it but now the one they put on that time now it's broken again and they want to charge me to get fixed.
Door locks not working properly. Both front door actuators need to be replaced which we were told is a very common problem with this model. This has been unsafe for our teenage driver having to crawl through back doors to unlock her vehicle especially at night.
Unintended acceleration while inching into parking space at very slow rate of speed. Engine raced unexpectedly and car jumped curb with all 4 tires, across a small median, and down another curb with 3 tires, striking a parked car, which stopped forward motion.
This is the third Lexus I have had that the automatic door locks don't work. All 4 actuators are bad after I even had one replaced. I have had this happen I all three Lexus' that I have owned. I have talked to Lexus about this and the service people say that they see more than they should go. Bad boy. Lexus/Toyota does not think it's a problem. This becomes a safety hazard locking the doors manually and having to open one door with a key and reach around and open the others as needed. Specially with all the crime around us. I would like to see either Toyota or Lexus step up and admit they have a problem and fix them.
A D V E R T I S E M E N T S
- Glen Burnie, MD, USA