This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Lexus Is 250. While the vehicle was at Lexus of westminster (13590 beach blvd, westminster, ca 92683, (714) 702-1849) for routine maintenance, the contact was informed that the dashboard was deteriorating and needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was notified and did not assist. The approximate failure mileage was 113,000.
- Garden Grove, CA, USA
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- Garden Grove, CA, USA