This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Lexus Is 250. The contact received notification of NHTSA campaign numbers: 17V006000 (air bags) and 14V647000 (fuel system, gasoline); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer who stated that the recall remedy parts were on backorder. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
In early 2009 I took out a lease on a early 2009 Is 250 Lexus black, after few months in October at first instance I started noticing fuel odor inside of the car, coming through the air vent of the car, when the air flow button was on the setting which the air from outside would circulate within the car, and this setting was the default setting when you turn the car on but after I took my car to the Lexus dealership while the car was still under manufacturers warranty they told me that the car was fine and I just had to change to the air flow setting so that only the air inside circulate within the car. I was unpleased, until few times that I complaint I did not get anywhere at the dealer ship until I received the recall notice, which is a week before my lease is up.
A D V E R T I S E M E N T S
- Louisville, KY, USA