This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The infotainment display system Is not working and the screen Is completely black and unresponsive. This system controls not just the maps and radio which are obviously not critical, but the air conditioner, the heat and the defroster. Subsequently, during a recent rain storm, I was unable to get my windows clear as their Is no other way to use the defroster except through this touchscreen interface that has topped working. I recently went on the Lexus owners club forum and found countless people complaining of the same issue. Please see that attached picture that demonstrates what I'm referring to. Thank-you.
It has a few problems it accelerates at times it has airbag recall and unstable to drive at times brakes lock up or touchy when pushed. Just purchased recently from dealer also was stolen twice before
Melting dashboard recall. I have a 2009 Lexus Is 250 melting chipped dashboard and doors. It's very hard to see while driving due to the fact that the dashboard causes a glare in the window. Also the smell of melting plastic dash is sickening. I have recently taken my car to a Lexus dealership to have sewell replace the airbags every since then my navigation system has been making weird noises and now it's completely not working black screen and the buttons on the side is not working. To make matters worse my ac is on and I can't turn off because of the buttons are not working. Very frustrating and I'm freezing.
A year or so ago my car started overheating. I stopped and the car shut off. The computer system froze and said checking system and showed a drawing of a car frame and what I guess is the heat source. I took my car to the mechanic and he replaced the water pump. It had cracked and boiled over and ever since I have had nothing but problems. I've replaced the alternator, the battery, and my navigation system is blank and completely doesn't work. Nor do the buttons around it. The motherboard is fried. Also sometimes when I'm driving at night my headlights turn off in the pitch black driving down the road. My dashboard is melting and since I'm a realtor who puts a lot of miles on her car, I'm underwater. I'm either going to have a heat stroke driving that sauna around (the heat is stuck on) or crash when my headlights suddenly stop working. My daughter is learning to drive and I cannot let her drive once it gets dark. It's okay for me to die but not her. There doesn't need to be a sensor right under the water pump that can destroy your hole car. Thank you for your time.
- Columbia, SC, USA
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- Owings Mills, MD, USA