NHTSA — Equipment: Electrical: Infotainment Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Lexus IS 250 accessories - interior problems

accessories - interior problem

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2009 Lexus IS 250 Owner Comments

problem #1

Feb 032020

IS 250

  • miles

A D V E R T I S E M E N T S

The infotainment display system Is not working and the screen Is completely black and unresponsive. This system controls not just the maps and radio which are obviously not critical, but the air conditioner, the heat and the defroster. Subsequently, during a recent rain storm, I was unable to get my windows clear as their Is no other way to use the defroster except through this touchscreen interface that has topped working. I recently went on the Lexus owners club forum and found countless people complaining of the same issue. Please see that attached picture that demonstrates what I'm referring to. Thank-you.

- Owings Mills, MD, USA

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