This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Is 250 and Is 350 have a know issue from Lexus concerning the air bag wiring harness.it fails and leaves all of the SRS system unusable to work.Lexus Is not recalling this problem but only replacing the harness if you complain and meet the mileage and warranty.this Is a know safety issue and could lead to injury or death.estimates on the repair range from $2500 to over three thousand.please look into this [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Three days ago, my 7 year old daughter could not unbuckle her seat belt. It is the middle of the rear seat. I had to pull some slack on the seat belt in order for her to slip under and out of the belt. After that, the seat belt unbuckled. I had her sit down again in the same position and the same thing happened again. I tried it next and found that I could not unbuckle the seat belt either. I believe that this is a safety issue in the event of an accident, the person in the middle seat in the back will not be able to get out of the car easily. We took it to the dealership, and demonstrated the defect, and they agreed to replace it. However, I have had the car for almost two years and this is the first time this has happened. How can I be assured that this cannot happen again? the car is a 2008 Lexus Is 250.
- Winnetka, CA, USA
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- Temecula, CA, USA