Dash Is melting and cracked. Causing visibility impairment

- Washington, DC, USA

I have a beautiful Lexus Is 250 crimson in color that I bought back in Feb 2012. The dashboard has been completely mutilated.. it Is not a good feeling to know how hard you worked your tail off to be 24 years old and be able to afford the car of your dreams, and now just because it Is out in the sun, the dashboard melts. Sure wish I would have known this information when I bought the car. It was not damaged at that point. It looks terrible and it Is impossible to clean it without making scratches all over it.. I spent a good deal of money for my car, a car that Is suppose to be a luxury model, and yet a car that cost much less and Is not luxury looks so much nicer. Everything sticks to it! hair, dust, anything... Lexus has plenty of money to fix the product that they made. It Is a defect in their product, so they need to do the right thing and take responsibility for it. You would think, after the first few complaints over 10 years ago, that they would have stopped using whatever material it Is that has been melting. But no they kept using it and were intentionally screwing over many Lexus owners. And they encourage us to pay the money it takes to fix their problem just for them to make more money. If I were to get in a car wreck from the front, my dashboard would completely and easily be crushed. It actually bends at the point where my speedometer's dashboard rim Is. Really" do they think this Is safe and "luxury"??????" I guarantee that if someone that had this problem were to get in a car wreck and get even remotely injured, there would be a lawsuit. Just not safe.... please do the right thing.

- Pleasant Grove, AL, USA

I was driving my wife's Lexus 2008 Is 250 out of a parking lot when applying my foot on the brake the car accelerated. I now slammed my foot on the brakes and the car continued to accelerate. The only thing that stopped my car was the car in front of it with very little damage. If the car was not in front of me I was accelerating faster into on coming traffic. My floor mat is not on the floor as after the san diego incident that was Toyota's reasoning. We were told roughly a month and half ago to take the mat out, which I did right away. They can deny it all they want this car was accelerating and getting faster when applying the brake. The policeman at the scene instructed us to not drive this vehicle and to get a loaner which we did. The car was picked up and sent to Lexus in freehold. First we were told nothing is wrong and they test drove it and such. They were keeping it for 3 days now they are telling us they are keeping it for 3 weeks. There are reports all over the web on this with over 2000 complaints. It is obvious there is a major defect in their computer system. They really need to stop covering this up as 16 people have died. Fyi, this has happened to people in Lexus loaners and loaners do not have floor mats. Again, luckily the car was only 15 feet in front of me what if it was 100 ft!

- Freehold, NJ, USA