This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle has a sticky door panel issue that is easily damaged/defected when in contact. Due to the material chosen by the manufacturer, the door panels are easily defected in scratches, sun damage, flaking, etc.. I been in contact with other 2007 Lexus IS 250 owners that have the same complain on their vehicle. I called the dealership and they also confirmed the issue, but they were unable to assist me and recommended me to file a complaint with NHTSA. I simply request to have a recall on my vehicle (VIN) to have my door panels replaced by the manufacturer at no out-of-pocket cost to me. Thank you!
The dashboard melted again, I had the TSB in 2017 to replace the dash. It is now again melted and obstructs your view by shining onto to the front windshield, obstructing the front view of the driver can cause impairment of vision and could lead to collision. The rear view mirror has black corrosion on it making it impossible to see clearly in the rearview and also obstructing your view which could cause an accident due to limited visibility when changing lanes. Sometimes when driving or parking the power steering locks the steering wheel in place intermittently, could not get it to happen at dealer but happened before and is a severe road hazard( Shows P/S in red on dash) dash lights VSC and traction control intermittently light up and go away. Obviously it is a hazard if the steering locks up when driving. Lexus oem alloy wheels chipping, not a hazard but cosmetic and disappointing.
Hello. I have this 2007 Lexus IS250 that the dashboard and all 4 door panels are tearing apart, braking, melting, but worse for my safety and my wife that we both drive the car, and we feel that the front passenger airbag going to come apart (not safe)because looks like the whole piece will came out of the dashboard. I know Lexus said that they replace some but mine wasn't called and the problem Is totally visible there. Need help please.
The contact owns a 2007 Lexus Is. The contact stated that the dashboard had melted and exhibited cracks. The contact was concerned that the front driver and front passenger side air bags may not deploy properly due to the failure. The vehicle was taken to an independent mechanic for inspection. The mechanic advised that the dashboard needed to be replaced. The dashboard was not replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 103,000.
- Dublin, OH, USA
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The contact owns a 2007 Lexus Is 250. The contact stated that the dashboard was melting and the glare from the dashboard affected her visibility while driving various speeds. The contact spoke with tom wood Lexus (4610 E 96th St, indianapolis, in 46240, (317) 580-6888) and was informed that there was a limited time warranty to have the vehicle serviced. The contact was informed that she missed the deadline for the repair. The manufacturer was notified of the failure and provided the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 60,000.
I bought this car from a dealership and I noticed that the dash was really sticky. I assumed that the dealer had put a product on the dash just to make it look shiny. While I was driving the car home I also noticed that the shiny/sticky dash causes a reflection on the windshield. This bright reflection makes it really hard for me to see while I'm driving. When I got home I tried cleaning the dash but it made no difference. I can't put anything on the dash without having it getting sticky.
I bought this car from a dealership and I noticed that the dash was really sticky. I assumed that the dealer had put a product on the dash just to make it look shiny. While I was driving the car home I also noticed that the shiny/sticky dash causes a reflection on the windshield. This bright reflection makes it really hard for me to see while I'm driving. When I got home I tried cleaning the dash but it made no difference.
The dashboard of my 2007 Lexus Is 350 Is melting. Not only Is it very sticky, it causes a dangerous glare on sunny days depending on the direction I am driving. I have to adjust my body to lean to one side or the other or up and down to see around the glare. It Is dangerous whether the car Is in motion or not. The claim Is denied by insurance specifying wear and tear and Lexus per there being no recall and the program they temporarily implemented around 2014 for replacements has since ended as of May 2017 (shortly before I noticed the dash was melting and not dirty). Estimated cost of repair from Lexus as of 9/9/19 Is $1,950. This doesn't include fixing the side door handles that have deteriorated as well. I have video as well as the pictures attached.
Takata recall. I bought my car only two years ago after my first Lexus lasted me upwards of 350,000 miles. Keeping this in mind I found my 2007 IS250. I was aware after buying the car (but 2 days outside of my dealership warranty *fishy*) about the passenger air bag recall. The dashboard situation Is harsh. There Is a very chemical smell coming from my dashboard, it feels and peels off like the foam under it. It gets ripped and torn to shreds from very little friction. I have read that some people became very congested and ill from this smell. It Is very pungent. Now for my engine, this Is a big one. As I was driving, my car starts to make a loud but hallow clunking noise. For a long time I thought it was my brakes, so when I got them changed it went away, for a little. Now today as I was driving my car (which Is an automatic) completely stalled in head on traffic. Lucky me, ive driven many manual cars so I knew what to do. When I turned my car back on, it held idle at 4000 RPM. While going 20 mph it holds at 5-6000 RPM. As well as my miles per gallon/tank drop dramatically. While the car Is in idle in my driveway, it shakes like a freezing baby throwing a temper tantrum.
The contact owns a 2007 Lexus Is 250. The contact stated that the dashboard panel melted and contained a sticky texture. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 121,000.
Takata recall airbag did not inflate when hitting a brick wall head on. My car was in motion and was hit on the rear passenger side of the vehicle and fish tailed head on into wall and I sustained injuries.
The dashboard Is cracked, melted, and sticky. I had to cover it up with a new material for cosmetic reason. Also, value of the car decreased by $1000 dollars for the damage. Second, there Is a lot of creaking in the car. Third, the alternator died at 120,00 miles.
A D V E R T I S E M E N T S
- Phoenix, AZ, USA