This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For several years now my dashboard has been very sticky in the daytime which causes a very bright reflection / glare. The side door panels also are like deteriorating and easily scratch and peel off. The vehicle is very sticky and leaves a black / dirty mark on your hand if touched.
Approximately 3 years after purchasing this vehicle, the dashboard and the doors started to get very sticky. When I inquire about this with the dealer in March of 2012 I was told there was nothing they could do, that I needed to have it replaced at my own cost. The problem continues to get worse as the dashboard/doors are melting and are also cracking.
The door panels from front and passenger side are melting very bad. If I stick my nail by mistake, nail goes through and I get the sticky black rubbery material in nail. I pay too much for the car and Lexus only replace the dash board because it was also melting.
- Palmview, TX, USA
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- Hialeah, FL, USA