This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2006 Lexus IS350. The contact stated when she started the vehicle, following an oil change vehicle stalled. The contact stated that she had restarted the vehicle and heard an abnormal popping sound from the engine compartment and flames had burst from under the hood. The contact stated that she had smelled the odor of gasoline from her vehicle as she had entered the vehicle. The contact stated that the service station employees extinguished the flames. The contact stated that the fire department was called and a report was filed. The manufacturer had not been informed of the failure. The vehicle had not been repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 18V432000 (Fuel System, Gasoline). The failure mileage was approximately 180,000.
Starting getting raw gas odor inside car when starting car 1st thing in morning. I took my 2006 Lexus is-250 into dealer. I met with mechanic before starting car ( on the dealer lot ) so he could understand problem. It took about 20 seconds and we both had to get out of car because of gas smell. Customer rep called about 2 hours later and stated the mechanic found leaks in the fuel pipes. This was repaired on a recall about 17 months earlier.
- Naples, FL, USA
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- Clovis, CA, USA