This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought my new car a IS250 Lexus on Oct 26, 2005. After 11K miles or so, my brake makes loud and consistent squeaking noise. I talked to the dealer and manufacturer many times, but they failed to resolve the issue, and state that it's normal. I think this is very serious for consumer, because it might fail someday and we don't even know it, but Lexus continue to refuse to fix the problems by saying it's normal for such car. As for the issue, I think it's life threatening for what it is use for.
- Monterey Park, CA, USA
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- Monterey Park, CA, USA