This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Lexus HS250 hybrid. The contact was driving approximately 1 mph when he applied pressure to the brake pedal, the vehicle began to slide. The contact was able to gain control of the vehicle and continue to drive normally. The vehicle was taken to an authorized dealer where the technician was unable to duplicate the problem. NHTSA campaign id number 10V039000 (service brakes, air: Antilock: Control unit/module) recall repair was performed on the vehicle; however, the vehicle continued to experience the failure. The remedy repair did not correct the failure. The vehicle was taken to the authorized dealer on five occasions for the identical failure. The vehicle remained at the dealership for one week. The technician stated the failure was a manufacturers design. The failure mileage was 869.
I purchased a Lexus HS250 in October 2009. Since then, I have experienced at least 6 occasions from the end of October 2009 to early February 2010 in which I braked with the intention of coming to a stop. The vehicle began to slow down in the braking process, then the brakes stalled for a few seconds before resuming the braking action. It is unexpected and dangerous because you don't know if your brakes are completely stalling or not. For a couple of seconds, everything just gives way before the brakes seem to begin working again. In that situation, you don't know whether to press down a second time on the brake or to pump the brake pedal or not do anything. When this event happens, you feel as if you have absolutely no control over the operation of the vehicle, similar to driving on a sheet of ice, except none of those safety rules seem to apply here. This has happened about every few weeks. I have noticed that it sometimes happens when I am driving over an uneven surface, bump, or a pothole in the street while braking. While I have not been involved in a crash, it has worried me that this could lead to one.
- Birmingham, AL, USA
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- Cleveland, OH, USA