This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My front dashboard is cracking and paint is aggressively peeling on all 4 doors, hood, & roof. Thousands of people have experienced the same issues. Go visit Toyota/Lexus/Scion paint peels, but they have a fix in the works (for some) on facebook and see for yourself.
The dashboard is discolored and can get sticky when it's hot. They had a recall for this problem back in the year 2014 or 2015. Apparently year 2016 was the last date to bring the car in but because of my low miles and the fact I leave the car in the garage the discoloration and stickiness did not happen until after 2016. I brought in the vehicle and they said that the recall had ended in 2016 and could not help me. Lexus needs to recall this again for people that have this problem after 2016.
Dashboard for my car started cracking and becoming sticky. Symptoms are worse when car is parked outside. The material used is not heat resistant. There was a recall for dashboard cracks, but it was time bound. If consumer is always parking car indoors, symptoms will take time to appear. As this problem affects safety of airbag and other critical components around dashboard, it should be repaired irrespective of when the symptom start happening. Many other consumers are also seeing similar issues. Lexus forums are flooded with complaints about dashboard. Someone from NHTSA should investigate this in detail.
- Fremont, CA, USA
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Dashboard/cover cracks over the (1) odometer assembly and (2) glove compartments. These may affect the air bags in those areas. I bought this used at around 95000 miles on January 20, 2018 from infinity berman la salle St Chicago Illinois. I read there were previous reports on dashboard for earlier GX470 but this is not covered. Carfax report for this VIN does not have reported accident or damage.
A D V E R T I S E M E N T S
- Irvine, CA, USA