This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on a steep loose gravel road which turned, my vehicle started sliding out toward the edge next to a rather long drop off. I stopped my vehicle to see the progress and select a route. The seat belt would not let me use it. I had to drive the most dangerous part of the road without a seat belt. This is extremely dangerous! is there some way to get the belt to release? none was found in the manual. After a little digging and a couple of trys, we got out O.K., but had no seat belt protection in the process. Lexus reports that this functioned properly; if so it is a dangerous defect because there is no release to allow use of the seat belt.
I have a 2006 Lexus GX470 with about 15,000 miles on it. I was going up a steep grade on a difficult road in 4WD. When I stopped and got out to look at the road, the seat belt locked in a retracted position and would not deploy again until vehicle was on more level ground. Thus, I had to drive the most dangerous part of the road without a seat belt to protect me in event of rollover. Lexus says this is normal: "normal condition when vehicle is not leveled. Lock will release when level." My thoughts are: (1) I have great 4WD because I could barely walk up the road I finally got up, but (2) the seat belt lock should have a release for these circumstances because this is very dangerous.
Lexus has had no response to this inquiry in over one month, except "we got your mail": I'm concerned for others in this situation. While driving on a steep loose gravel road which turned, my vehicle started sliding out toward the edge next to a rather long drop off. I stopped my vehicle to see the progress and select a route. The seat belt would not let me re-connect it. I had to drive the most dangerous part of the road without a seat belt. This is extremely dangerous! is there some way to get the belt to release? none was found in the manual. After a little digging and a couple of tries, we got out O.K., but had no seat belt protection in the process.
- Sacramento, CA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Sacramento, CA, USA