This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have repeatedly contacted Lexus requesting they honor an earlier commitment to replace the cracking of my dashboard ' I am especially concerned about the cracking where the passenger-side airbag would deploy ' the cracking could release small projectiles from the dashboard that could function like bullets in the event of an accident that deployed the airbag and its force
The contact owns a 2006 Lexus GX470. The contact stated that the body of the vehicle moved around in a circular motion. Whenever the vehicle drove over bumps in the road, the body turned with no control. The vehicle was currently parked at the contact's spouse's home. The contact called northeast motor cars (664 market street, paterson, NJ 07513, (973) 345-7000), but the owner closed the dealer and moved. The manufacturer was made aware of the failure. The vehicle was also included in NHTSA campaign number: 16V065000 (air bags). The failure mileage was 122,000. Consumer stated car is still sitting at consumer's home.
The contact owns a 2006 Lexus GX470. The contact received notification of NHTSA campaign number: 16V065000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2006 Lexus GX470. The contact received notification of NHTSA campaign number: 16V065000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
We called germain Lexus in Florida on December 1, 2015 to have the NHTSA recall no. 16V-065 repaired. As of this date, we have still not been contacted by them to get this done. They say we are on the list.
- Franklin, IN, USA
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Takata recall. The contact owns a 2006 Lexus GX470. The contact received notification of NHTSA campaign number: 16V056000 (air bags); however, the parts to do the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2006 Lexus GX470. While operating the vehicle, the air bag sensor illuminated. The failure was not diagnosed or repaired. The manufacturer was not notified. The VIN was invalid. The failure mileage was 170,000.
Received a recall notice in February of 2016, but have continuously been advised by Lexus dealer that Lexus has not provided the necessary part or parts to fix the issue of a faulty side airbag.
I have a 2006 Lexus GX470 that the dashboard is cracking everywhere. It's just not my Lexus that have this problem. Everyone I know that have this SUV have the same problem. Lexus is not doing anything to fix this problem. It is the manufacturer defect that needs to be fix. Everyday I see more crack shows up in different places. I believe one day this dashboard is going to come apart. It isn't very safe for anybody.
A D V E R T I S E M E N T S
- Austin, TX, USA