I saw [xxx] news, watch dog report on cracked/melting dashboards. I want to file a complaint that I too have this problem. The cracking started a few years ago and has slowing continued. My entire dash is literally cracking off in pieces and there is foam padding exposed. It is getting worse. I'm concerned about the safety with the air bags. I drive a Lexus SUV, an expensive car. I did bring it to jm Lexus, the customer service manager said there was nothing he could do about it, now. I didn't think I had a leg to stand on, until I saw the multiple complaints by others with the same issues on television. Please let me know what I should do next. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Boca Raton, FL, USA