This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have my vehicle in to 3 different Lexus dealership for a total 6 times. I have made the same complaint that the 2004 Lexus Gx 470 moves (steering wheel) with the crown in the road dramatically. The company and the dealer are no longer acknowledging the problem. The problems have been occuring since the day I took delivery and you never actually feel like you have control over the SUV. The steering wheel is very loose and you are consistenly moving it back and forth to keep the car centered. Very dangerous I have spoken the Lexus customer service over 20 times and they are non-responsive to my situation.
- Miami Beach, FL, USA
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- Miami Beach, FL, USA