This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There are multiple complaints on the internet available with this vehicle and the transmission, transfer case "actuator" replacement part # 36100-6D190, is cracking around 90,000 to 100,000 miles and leaking oil on streets and anywhre you park. The cause is from Lexus service at the 100,000 mile tune up, in many cases, if a owner has never used their 4 wheel drive, and service engages 4 wheel drive during service and then cracking this defective part that has not been used in 10 years. That was my situation, where I dleivered a perfect vehicle to Lexus of greenville SC for 100,000 tune up service, and the car was returned to me leaking. It was reported immediatly with no result to fix. $3500 part. I have had a few meetings with Lexus corporate over the past 2 years too, case# 1706011926. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
When I purchased my vehicle from the Lexus dealer it had an occasional thump, bump clunk when I was stopped at stop lights. Sort like someone was trying to bump me forward. I have complained about this at every service appointment including warranty appointments. No one seems to know what it is. It has gotten much worse. I therefore have tried to do some internet research and appears that not only does Lexus know what it is but they might have actually published a technical service bulletin on the problem. I am fearful that the vehicle is becoming unsafe and I believe with the number of complaints I found on the Lexus sites that this is should be a recall issue not an issue that my dealer continually ignores. My Lexus also in cold weather (low 30S) has a large growling noise when stopped and brakes applied. I think it is part of the aforementioned issue. I have had my vehicle aligned a few times. It has a sensation of pulling right. However it stays true, pretty much, on the road. I should not have this feeling in the steering play. Lastly, I am constantly changing out the outside lights on the vehicle. Headlights, turn indicators and rear brake lights.
A D V E R T I S E M E N T S
- Asheville, NC, USA