This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brakes totally failed while descending a steep incline on a city/ state highway causing loss of control and impact with a tree. Air bags failed to deploy.
Lexus is selling vehicles with bad brake actuators. I took it to them twice and which they say they don't know why I'm here the noise and why my brake pedal was rattling when I look on the Lexus forums I see several people complaining about the brake actuators are going out on their vehicles some vehicles only have $34,000 on them. The dangerous part is that you get no warning lights or anything if it goes out and you're on the expressway you can not stop the vehicle at all, one person even blogged about how there's went completely out on them luckily they were driving up in the driveway but the vehicle never stopped. Lexus is charging people anywhere from 2 to $4,000 to fix these when they know that several of their vehicles are having these problems while still new. I just took it to Lexus again last week and the servicemen said it sounds like the actuator is going out if it is then that's going to be $4,000. While driving the vehicle I hear a lot of clicking up under the hood and you can feel the vibration all the way through the brake pedal.
- Chicago, IL, USA
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- Ludlow, VT, USA