This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Lexus GX460. While pulling into a parking space at 3 mph, the engine started to make a loud abnormal noise and the vehicle inadvertently accelerated. The brake pedal was depressed, but the vehicle failed to stop. As a result, the contact crashed into two parked vehicles before coming to a complete stop. The contact sustained thumb injuries that required medical attention. A police report was filed. The vehicle was towed to an independent auto body shop. The contact called king sport Lexus at (423) 224-2270 (located at 2527 E stone dr., king sport, tn 37660) and was advised to call the Toyota manufacturer. The vehicle was not diagnosed or repaired. The contact called the manufacturer and case number: [xxx] was opened. The approximate failure mileage was 7,373. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Wytheville, VA, USA
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- Wytheville, VA, USA