This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle is leaning to the right side all the time, I take it to fix to time already, and the first time the said the change some spring, so now they said its nothing to fix, I call Lexus and spoke with some manager. And also she doesn't have any solution, so now they said the going to sent someone to check the vehicle so it's like they don't trust of the dealer mechanics, or I don't know because the manager also talk with the services guy on the dealer where I take my car in conference call, so now I waiting to see what it's coming out now because if they already said its nothing to repair and the car it will be like that, if that happens in a brand new car what do you can expect by years, so I hope the come out with a good solution that can benefit the customer, I don't want to have a uneven car, also I risk my live driving a car like that.
A D V E R T I S E M E N T S
- Pearland, TX, USA