Technical Service Bulletins (TSBs) for the 2013 GX 460 are official communications between Lexus & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side. Read More »
TSB: Some 2010 ? 2023 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20 mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Read More »
TSB: REVISION NOTICE September 5, 2018 Rev1: ? Applicability has been updated to include 2015 ? 2018 model year GX460 vehicles. ? The Production Change Information section has been removed. Read More »
TSB: Some 2010 - 2014 model year GX 460 (KDSS equipped) vehicles may exhibit a condition where the vehicle is leaning to the right when being viewed from the rear. The following Repair Procedure has been developed to improve this condition. Read More »
TSB: Some 2010 ? 2021 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20 mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Read More »
Some 2010 ? 2013 model year GX 460 vehicles may exhibit a front brake squeak noise when coming to a stop from 10 ? 0 mph. A new front brake rotor has been made available to address this condition. Read More »
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. Read More »
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Read More »
Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil Read More »
Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil Read More »
Dealer Daily Message: **UPDATED Dealer Letter and Technical Instructions Available on TIS** Certain 2010 Model Year GX 460 Certain 2011 -2013 Model Year GX 460 Air Injection Pumps and Air Switching Valves * JLG Phase 2 Launch for Certain ... Read More »
Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN JLG AIR INJECTION PUMPS AND AIR SWITCHING VALVES CERTAIN 2010 - 2013 GX 460 Read More »
Warranty Policy Bulletin: Lexus has received reports of customer concerns regarding the illumination of the check engine light (Malfunction Indicator Light) due to moisture/water in the Air Injection Pumps and/or Air Switching Valves. Read More »
Warranty Policy Bulletin: Lexus has received reports of customer concerns regarding the illumination of the check engine light (Malfunction Indicator Light) due to moisture/water in the Air Injection Pumps and/or Air Switching Valves. Read More »
TSB: Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. Read More »
Region Email: - The Area and Dealer Letters have been updated to include additional model years under Phase 2 of Special Service Campaign JLG. Read More »
Region Letter: Specific information for Area support is provided below. Condition There is a possibility that moisture in the air may cause a filter in the vehicle emissions system to degrade. Read More »
Dealer Package: August 8, 2019 JLG Phase 2 Launch for Certain 2011 - 2013 Model Year Lexus GX 460 vehicles. Condition There is a possibility that moisture in the air may cause a filter in the vehicle emissions system to degrade. Read More »
TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Lexus vehicles. Read More »
TSB: Some 2010 ? 2013 model year GX 460 vehicles equipped with 1UR-FE engines may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P0418, P2440, P2442, and/or P2445 present. Read More »
TSB: Some 2010 ? 2013 model year GX 460 vehicles equipped with 1UR-FE engines may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P0418, P2440, P2442, and/or P2445 present. Read More »
TSB: Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. Read More »
TT: Certain vehicles ay exhibit a leak from the input shaft seal on the transfer case assembly. This leak is typically first identified by fluid collecting at the bottom of the seam between the transmission output and transfer case input ... Read More »
TT: Certain vehicles ay exhibit a leak from the input shaft seal on the transfer case assembly. This leak is typically first identified by fluid collecting at the bottom of the seam between the transmission output and transfer case input ... Read More »
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »
TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Read More »
TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Read More »
TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Read More »
TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year automatic transmissions. Read More »
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Read More »
TT: Certain vehicles ay exhibit a leak from the input shaft seal on the transfer case assembly. This leak is typically first identified by fluid collecting at the bottom of the seam between the transmission output and transfer case input ... Read More »
TT: Certain vehicles ay exhibit a leak from the input shaft seal on the transfer case assembly. This leak is typically first identified by fluid collecting at the bottom of the seam between the transmission output and transfer case input ... Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. Read More »
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Read More »
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. Read More »
Warranty Policy Bulletin POL17-01: Lexus has received reports of customer concerns regarding the illumination of the check engine light (Malfunction Indicator Light) due to moisture/water in the Air Injection Pumps and/or Air Switching ... Read More »
LSB: Some 2010 - 2015 applicable Lexus vehicles equipped with a Remote Engine Starter (RES+) includes CarFinder, a feature which utilizes GPS technology to help locate a customer's vehicle on a map. Read More »
LSB: Some 2010 - 2015 applicable Lexus vehicles equipped with a Remote Engine Starter (RES+) includes CarFinder, a feature which utilizes GPS technology to help locate a customer's vehicle on a map. Read More »
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
A new 13.1 Generation 6 Navigation Update Tool Master DVD has been released. The version number has changed to 13.09.11. The original 13.1 Generation 6 Navigation Update Tool Master DVD, version 13.09.10 is now obsolete. Read More »
Customers complain of Bluetooth connectivity concerns such as: difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Read More »
iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below. Read More »
When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. Read More »
This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth? connectivity concerns such as: Difficulty to pair the phone. Read More »
TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. Read More »
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Read More »
LSB: Certain 2010-2013 model year Lexus models may exhibit one or more of several conditions. Navigation firmware has been updated to allow updating map to version 10.1 or later. Read More »
LSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating map, points of interest, and system software. Read More »
TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. Read More »
TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. Read More »
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the ... Read More »
TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. Read More »
TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. Read More »
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
TSB: Certain 2010 ? 2013 model year Lexus models may exhibit one or more of the following conditions: ? Steering wheel volume controls are intermittently inoperative. Read More »
Tech Tip: My 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Read More »
TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation may have their map data, Compact Disc Database (CDDB), and navigation head unit software updated using the Navigation Update Tool and the HDD Navigation Programs Installer. Read More »
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Read More »
Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the ... Read More »
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »
The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. Read More »
A recent review of our records indicated that your Safety Connect system is not active and needs to be activated in order for services to work. Read More »
Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. Read More »
Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT ... Read More »
Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT ... Read More »
TSB: Some 2010 ? 2020 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20 mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Read More »
TSB: Some 2010 ? 2021 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20 mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Read More »
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. Read More »
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. Read More »
LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. Read More »
LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. Read More »
Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications. The quick reference chart is applicable to current generation vehicles only. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Read More »
TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this ... Read More »
LSB: Some 2010 - 2015 model year GX 460 vehicles may exhibit a squeak noise coming from the second row seats when driving over uneven terrain. The bracket for the inside hinge of the 60% second row seat may rub the seat frame. Read More »
LSB: Some 2010 - 2015 model year GX 460 vehicles may exhibit a squeak noise coming from the second row seats when driving over uneven terrain. The bracket for the inside hinge of the 60% second row seat may rub the seat frame. Read More »
Some 2010 ? 2013 model year GX 460 vehicles may exhibit a squeak noise coming from the second row seats when driving over uneven terrain. The bracket for the inside hinge of the 60% second row seat may rub the seat frame. Read More »
Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT ... Read More »
Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT ... Read More »
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. Read More »
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. Read More »
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the ... Read More »
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. Read More »
TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Read More »
TSB: Some 2010 ? 2021 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20 mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates Read More »
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Read More »
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Read More »
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ... Read More »
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ... Read More »
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 ... Read More »
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 ... Read More »
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 ... Read More »
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Read More »
TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. Read More »
TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. Read More »
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Read More »
Dealer Package: July 2, 2018 ? The original coverage parameters were ?10 Years from the Date of First Use or 150,000 miles, whichever occurs first?. Read More »
TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. Read More »
TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Read More »
TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Read More »
TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY TO PAIR THE PHONE. INTERMITTENT BLUETOOTH FAILURE TO CONNECT TO THE VEHICLE WHEN FIRST TURNING ON THE VEHICLE. Read More »
LSB: CERTAIN 2010-2013 MODEL YEAR LEXUS MODELS MAY EXHIBIT ONE OR MORE OF SEVERAL CONDITIONS. NAVIGATION FIRMWARE HAS BEEN UPDATED TO ALLOW UPDATING MAP TO VERSION 10.1 OR LATER. Read More »
LSB: LEXUS MODELS EQUIPPED WITH HARD DISK DRIVE (HDD) NAVIGATION REQUIRE A SPECIAL SERVICE TOOL AND FOLLOW A UNIQUE PROCESS FOR UPDATING MAP, POINTS OF INTEREST, AND SYSTEM SOFTWARE. Read More »
iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below. Read More »
When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made. Read More »
Certain service publications, Technical Service Bulletins, Service Campaign Technical Instructions and Service & Parts Operation Communication Bulletins may reference specifically required adhesives and ... Read More »
Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications. The quick reference chart is applicable to current generation vehicles only. Read More »
Lexus models equipped with Hard Disk Drive Navigation may have their map data, Compact Disc Database, and navigation head unit software updated using the Navigation Update Tool and the HDD Navigation Programs Installer. Read More »
Lexus models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. Read More »
Since MY 2012 several different update or upgrade USB SSTs have been issued for Lexus audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability. Read More »
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. Read More »
MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Read More »
TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. Read More »
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Read More »
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no ... Read More »
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no ... Read More »
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the ... Read More »
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the ... Read More »
TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. Read More »
TT: Techstream Health Check Results screenshots "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. Read More »
TSB: Certain 2010 ? 2013 model year Lexus models may exhibit one or more of the following conditions: ? Steering wheel volume controls are intermittently inoperative. Read More »
These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone ... Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Read More »
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Read More »
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no ... Read More »
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no ... Read More »
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the ... Read More »
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the ... Read More »
TSB: Certain 2010 ? 2013 model year Lexus models may exhibit one or more of the following conditions: ? Steering wheel volume controls are intermittently inoperative. Read More »
To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. Read More »
Since MY 2012 several different update or upgrade USB SSTs have been issued for Lexus audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability. Read More »
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. Read More »
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Read More »
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Read More »
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Read More »
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Read More »
TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. Read More »
LSB: CERTAIN 2010-2013 MODEL YEAR LEXUS MODELS MAY EXHIBIT ONE OR MORE OF SEVERAL CONDITIONS. NAVIGATION FIRMWARE HAS BEEN UPDATED TO ALLOW UPDATING MAP TO VERSION 10.1 OR LATER. Read More »
LSB: LEXUS MODELS EQUIPPED WITH HARD DISK DRIVE (HDD) NAVIGATION REQUIRE A SPECIAL SERVICE TOOL AND FOLLOW A UNIQUE PROCESS FOR UPDATING MAP, POINTS OF INTEREST, AND SYSTEM SOFTWARE. Read More »
LSB: Certain 2010-2013 model year Lexus models may exhibit one or more of several conditions. Navigation firmware has been updated to allow updating map to version 10.1 or later. Read More »
LSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating map, points of interest, and system software. Read More »
LSB: Some 2010 - 2015 applicable Lexus vehicles equipped with a Remote Engine Starter (RES+) includes CarFinder, a feature which utilizes GPS technology to help locate a customer's vehicle on a map. Read More »
LSB: Some 2010 - 2015 applicable Lexus vehicles equipped with a Remote Engine Starter (RES+) includes CarFinder, a feature which utilizes GPS technology to help locate a customer's vehicle on a map. Read More »
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the ... Read More »
TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the ... Read More »
TSB: Certain 2010 ? 2013 model year Lexus models may exhibit one or more of the following conditions: ? Steering wheel volume controls are intermittently inoperative. Read More »
Tech Tip: My 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Read More »
TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation may have their map data, Compact Disc Database (CDDB), and navigation head unit software updated using the Navigation Update Tool and the HDD Navigation Programs Installer. Read More »
Tech Tip: Safety Connect/Lexus Enform is a vehicle feature which requires a subscription fee for the system to be active. The first year of service is provided in a the vehicle purchase price. Read More »
TSB: Some 2010 ? 2013 model year vehicles equipped with Generation 6 navigation that have been updated using the 13.1 map data may exhibit a missing character data (street/city names, freeway shields, and landmark icons) condition. Read More »
HDD Navigation Map Update Process - Lexus models equipped with Hard Disk Drive (HOD) Navigation require a Special Service Tool and follow a unique process for updating map, points of interest, and system software. Read More »
MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Read More »
Navigation firmware has been updated to allow updating map to version 10.1 or later. Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions. Read More »
Since MY 2012 several different update or upgrade USB SSTs have been issued for Lexus audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability. Read More »
When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made. Read More »
TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Read More »
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. Read More »
TSB: Some 2010 ? 2019 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
A new 13.1 Generation 6 Navigation Update Tool Master DVD has been released. The version number has changed to 13.09.11. The original 13.1 Generation 6 Navigation Update Tool Master DVD, version 13.09.10 is now obsolete. Read More »
Some customers may inquire about the frequency and power output of the Smart Key/Smart Entry systems used on various models. The Smart Key/Smart Entry systems conform to all applicable FCC rules. Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE Read More »
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. Read More »
TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Read More »
TSB: Some 2010 ? 2019 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Read More »
In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage. Read More »
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. Read More »
Dealer Package Email: Lexus is announcing a Warranty Enhancement Program to extend the warranty coverage for Air Injection Pumps and Air Switching Valves on Certain 2010 ? 2013 Model Year GX 460 vehicles. Read More »
Dealer Package: Lexus is announcing a Warranty Enhancement Program to extend the warranty coverage for Air Injection Pumps and Air Switching Valves on Certain 2010 ? 2013 Model Year GX 460 vehicles. Read More »
Warranty Policy Bulletin POL17-01: Lexus has received reports of customer concerns regarding the illumination of the check engine light (Malfunction Indicator Light) due to moisture/water in the Air Injection Pumps and/or Air Switching ... Read More »
Region Email: Lexus is announcing a Warranty Enhancement Program to extend the warranty coverage for Air Injection Pumps and Air Switching Valves on Certain 2010 ? 2013 Model Year GX 460 vehicles. Read More »
TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Read More »
TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Read More »
Some 2006 ? 2014 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Read More »
Some 2006 ? 2014 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Read More »
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Read More »
